Whats the Net without spicy IM chat?

Instant Messaging, to my mind, is the most interesting Internet application. It is a great distracter in office because whenever a contact logs in I spent a minute wondering what time is it in another part of the world and what folks are doing there. At the same time as somebody who has been in customer services for a long long time I know that it is a lifeline: an anxious customer on the call, a helpful colleague on IM is a familiar situation.

So much for pontificating.

In this session we will learn a lot about how IM works. We will sometimes stray into undersatnding of how collaboration systems in general work but largely the discussion is around IM.

Check it out:

http://www.slideshare.net/sanjoysanyal/instantmessagingprotocols/